Exchanges are accepted within 7 days from the date of receipt.
Products must be in their original packaging, unused, and in resellable condition, items showing signs of us, damage, or missing accessories will not be accepted.
If you item is found to be defective due to a manufacturing fault, we will provide a one-to-one exchange at our designated exchange location.
If you receive the wrong item, please contact us within 7days with your order number and photos/videos for verification.
For hygiene and safety reasons, used fans and accessories cannot be exchanged unless the are defective.
To request as exchange, please contact us via WhatsApp or our Contact Us page. We will provide the exchange location and further instructions.
At Miki, we are dedicated to creating stylish, portable cooling solutions that keep you refreshed anytime, anywhere.
(Mon-Sat, 10:00am-5:00pm)
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